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Debt Collection May Change for Student Loan Borrowers

student loanThe U.S. Department of Education may sever ties with private debt collection firms. This could be good news for federal student loan borrowers in default. Consumer advocates say some delinquent borrowers have dealt with collection agencies that haven't been forthcoming about options that may be available to them.

Some of these third-party collection agencies, such as Performant Recovery Inc. and Windham Professionals Inc., have been accused of predatory practices.


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