Attending 15 sessions at CollectTECH19 qualifies you as an Accounts Receivable Technology Specialist. Upon completion you will receive a certificate and a seal to use on your website. Topics include:
| • Compliance Management Systems | • Technological Solutions to Regulatory Requirements |
| • CFPB Limits Phone Call Frequency, Social Media Contact and Workplace Emails | • Artificial Intelligence for Collections |
| • Text and Email for Collections | • Gamification for Your Contact Center |
| • Speech Analytics 101 | • Transitioning IT Bank Collections |
| • Road Map to Virtual Collections | • Cyber Tracking Technology |
| • Technology for Collecting From the Unbanked | • Moneyball Approach to Collections |
| • How SnapChat, Instagram, and Venmo Drive the Digital Payments Revolution | • Five Analytics for Every Collection Organization |
| • Eliminating the Silos in Technology that Sap Collection Performance | • Collect with Alternative Data |
| • Demystifying AI and Machine Learning | • Adopting Defensive Security Strategies |
| • Waterfalling Data for Right-party Contact | • Digital Communication Strategies |
| • Compliance for Texting, Email, Chatbots, Customer Portals and Scorecards | • Regulation E and Electronic Delivery |
| • Letter Changes to Increase Collection Open Rates | • New NACHA Rule Changes |
| • How People and Machines Can Work Together | • Instant Merchant Settlement and Instant ACH |
| • Online Content Changes for Collection Letters | • Fee-Free Payment Solutions for the ARM Industry |
| • Reshaping A/R and Credit with Artificial Intelligence | • AI for Dynamic Scoring for Letter Strategy |
| • Applying Artificial Intel to Credit Dispute Investigation | • Using Machine Learning to Optimize Contact Strategy |
| • Omni-Channel Collections | • Cyber Security Defense |
| • Automation and SMS – Tools for Effective Communication |
Go to CollectTECH19.com to learn more about the sessions and CollectTECH19.