Settlement Based On Consumer Data
Ammina
• Users have the option to choose their language. The avatar will also speak in the selected language to reinforce the message being communicated.
• Optimized for mobile devices.
• Features BIN database option to specifically define the card type (debit or credit) and the card issuer.
• Features custom architecture options such as business and private cloud.
• Optional virtual agent avatar.
• Users can create custom settlement offerings based on client, status, balance, age or combinations of data elements.
• Consumers create payment plans within the guidelines the user defines, either predefined or constructed in real-time.
• Integrates with agency’s current website with no modifications.
What Users Say
“For me, the fact that I am taking payments and resolving accounts without ever having to speak with the debtor is amazing,” said Tiare Burgess, vice president of Pacific Medical Collections. “Because I effectively have a collector working all the time, we are processing payments around the clock and the production results are very good. The ability to customize the application is also a big plus.”
Ammina | The InterProse Corporation
interprose.com | 360-604-3531
Tailor Negotiations & Payment Schedules
PayStream
• Depending on a combination of criteria set by the agency, the consumer will be presented with payment options including payment in full, setup a recurring payment plan, negotiate an initial payment, or contact the agency directly or via secure messaging.
• The system allows secure agency/consumer communication.
• Features administrative reporting tools that allow agencies to audit performance, see a calendar of scheduled payments, and monitor recovery via PayStream Transactional Report Builder.
• The hosted web page can be branded to match the user’s agency.
• Payment negotiations can be tailored to agency’s business practices.
• The virtual collector walks the consumer through the collection process: legal language review and authorization, identity verification account review, and full repayment negotiation.
What Users Say
“I can log in and see that while I was relaxing and my collectors were at home off business hours, my accounts are still being collected on,” said Brad Edwin, owner/manager and CFO at Credit Bureau of Albert Lea. “I don’t have to do anything and we are seeing payment arrangements being made. My business revenue has increased since starting with PayStream.”
PayStream | Applied Innovation
appliedinnovationinc.com | 800-589-5651