Harley Davidson Financial Services, Inc. faces a proposed class action over its apparent practice of placing automated collection calls to consumers’ cell phones after they’ve requested that the calls cease.
The 11-page case out of Illinois federal court alleges the defendant’s calls have violated both the Telephone Consumer Protection Act (TCPA) and the Illinois Consumer Fraud and Deceptive Business Practices Act. According to the lawsuit, the TCPA was intended to “protect individuals from the harassment, invasion of privacy, inconvenience, nuisance, and other harms associated with unsolicited, automated calls” like the ones alleged to have been made by Harley Davidson Financial Services.
The plaintiff claims to have purchased in August 2020 a 2018 Ultra Limited Harley Davidson motorcycle that she financed through the defendant. Though the plaintiff’s contract required her to make payments on the sixth of every month, the agreement included a 10-day grace period during which she could make payments with no ramifications, according to the suit. The plaintiff claims to have always made her payments before the expiration of the grace period, with the exception of her April 2021 payment, which was made on the eleventh day, the suit says.
According to the lawsuit, the defendant has placed collection calls to the plaintiff every single month starting on the ninth day of the month and continuing until payment is made. To read more click here.